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Feature Requests

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Feature Requests

Audo/Video live chat

The chatbot agent or admin can initiate the audio //video live chat directly in the chatbot, avoiding back and forth typing.

in progress

The studio to build the flow chart

We will launch a studio page so that chatbot can behave based on the designed flow in the flow chart. The attached screenshot just demonstrated the concept. The real launch will be much more complicated

in progress

Add SMS alerting for the live chat escalation

Alert by SMS when there is live chat escalation or follow-up message.

in progress

How about add possibility to create folders to sort out Q&A?

in progress

Translate leads email

Possibility to translate / alter the text in the email sent to the leads

in progress

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