CREATE FORM with auto answer with IA
planned
a
arcaneindustries
create a form with field such as : name, first name... and questions, following answers the form will create new field or auto answer the customer
exemple: where is my order?
question: i do not know where is my order please help ?
then a new field:
could you please provide your reference number
then answer: your order is on his way this is the deliver phone number...
Log In
S
Samuel Su
This can be done by the workflow now. You can create a workflow that triggers the order number tracking form and ask the user to give the order number. Then use that variables to call the API to track: https://cookbook.chat-data.com/docs/workflow
S
Samuel Su
planned
S
Samuel Su
what's the benefit of showing this as a form instead of asking the user directly for the text input?